Privacy Policy

Privacy is important to us! Our service can only exist if our customers trust us and our customers can be sure their data is secure. Thus, privacy has the highest priority for us. To be transparent we will explain in more detail how ConvertirVideo handles your data in the following.

1) Personal Data Collected by Us

We collect the minimum amount of necessary data only. If you register, buy or subscribe for services, we need to collect more data about you. We do not collect any data from your uploaded files.
By visiting our website and/or using our API, your IP address will be logged along with the dates and times of access.

2) Use of Your Personal Data

We use your personal data to provide our service only. We do not make profiles or stuff like that.
We do log your IP address to prevent abuse of our service. We do not link this information to any personally identifiable information.
If you provide an eMail address (contact page) we use it to communicate with you.

3) Handling of Your Uploaded and Converted Files

We do not look into it. You can delete your uploaded files at anytime. We do not make any backups.
In the course of providing the service your files are transferred to and from servers of ConvertirVideo. We do not read, look into or mine any data from your files or its metadata. We do not make any copies of it. All file processing is done by a computer and there is no human interaction with your files. Your files are deleted immediately and irreversible from our servers when you click the "remove" button or decide to make other conversion.

4) Sharing Your Data

We do not share your data or files.
Your personal data and your uploaded files will not be given out our sold to anyone. No one, you did not provide the download link, will ever have access to your converted files. Please note that we may have to provide your data to the law enforcement authorities (for example, the police) at their request.

5) Keeping your Data

Downloaded or converted files are deleted after 1h at latest. We keep your personal data until it is needed for the provision of our services.
We will keep your personal data for as long as it is necessary to provide you with our services. If your personal data is no longer necessary, we can keep it in an identifiable form for maximum one year. Your files are deleted immediately and irreversible from our servers when use the delete button. This will happen automatically at the latest after 24 hours.

6) Security

We do a lot to make our service as secure as possible.
We are committed to protect your personal data and your files. All transfers from and to ConvertirVideo are SSL encrypted. All ConvertirVideo servers are located in the European Union, are protected and cannot be accessed by third parties.

7) Cookies

We need them to provide our services.
ConvertirVideo stores so-called cookies in order to be able to offer you a comprehensive range of functions and to make it easier to use our websites. Cookies are small files which are stored on your computer with the help of the internet browser. If you do not want to use cookies, you can prevent cookies from being stored on your computer using the corresponding settings on your internet browser. Please note that this may restrict the functional capability and the range of functions of our offer.

8) Third Party Widgets and Plugins

They are used on this site. Block them if you do not like them.
This website uses third party plugins like the Google +1 button, the Facebook button, the Twitter button and Google Analytics. These plugins will also use cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google/Twitter/Facebook on servers that might be outside of the European Union. To prevent this we suggest using browser plugins that block such widgets and their tracking, for example Ghostery.